Postcardo - Privacy Policy

This privacy policy explains how Postcardo collects, uses, and shares your information.

  1. OPEN NATURE OF POSTCARDS

Postcards are inherently not private:

  • Physical postcards are sent open and can be viewed by postal workers and others
  • Digital versions are accessible to anyone with the shareable link
  • Undelivered postcards can be edited by the person who receives the link (and therefore anyone they share it with too)
  1. INFORMATION WE COLLECT

We collect information you provide:

  • Recipient addresses
  • Message content
  • Images uploaded for postcards
  • Payment information (processed securely by payment providers)
  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Create and deliver postcards
  • Process payments
  • Improve our service
  • Troubleshoot issues
  1. THIRD-PARTY SERVICES

We use third-party services for:

  • Hosting (Supabase, Vercel, AWS)
  • Error tracking and logging (Sentry)
  • Analytics (PostHog)
  • Payment processing (Stripe)
  • Printing and mailing services (e.g., Lob, but not limited to Lob)

These services help us operate and improve Postcardo but may collect data according to their own privacy policies.

  1. DATA SHARING

We do not sell your personal data to third parties. We share data only:

  • With services necessary to deliver postcards
  • When required by law
  • With your consent
  1. DATA SECURITY

We implement reasonable security measures but cannot guarantee absolute security given the open nature of postcards.

  1. YOUR RIGHTS

You may have rights to:

  • Access your data
  • Request data deletion
  • Opt out of communications
  1. CHANGES

We may update this policy and will notify users of significant changes.